Privacy and Terms

Terms of Use

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Corinium Continuous’ relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Corinium Continuous’ or ‘us’ or ‘we’ refers to the owner of the website.

This website is owned and operated by Corinium Continuous Limited (Company No. 2599458) whose registered office is at 10 Avro Gate, South Marston Park, Swindon, SN3 4AG. If you have any comments or queries about this website please contact martin@coriniumcontinuous.co.uk.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Privacy Policy

Our website provides details of the printing services we offer. In order for us to provide you with our website and our services we may need to collect personal information about you.

We want you to use our website and services safe in the knowledge that any personal information you give us is held in accordance with the law. We have written this Privacy Policy to tell you:

• What personal information we collect about you when you use the Website
• How we use your personal information
• Who we may share your personal information with
• Any transfer of personal information outside of the EEA
• How long we keep your personal information
• What we do to protect your personal information
• What choices you have in relation to your personal information

We last updated this Privacy Statement on 30 July 2018.

Personal Information we collect about you

We may collect the following information about you:

• your name and address
• your contact details including email address and telephone number
• what kind of services you are interested in
• what kind of products you are interested in
• other information to allow us to process your order (such as delivery details)
• other information to allow us to provide the services you have requested
• correspondence about your order
• details of products we have provided to you in the past

Personal Information you give us

We may collect personal information about you when you:

• Fill in an enquiry form
• Contact us by email or post
• Contact us by telephone
• Purchase goods from us
• Purchase services from us
• Request a cheque sample pack

Personal Information we collect automatically

When you visit our website or use our services, we collect certain information automatically using session cookies. We only use persistent cookies on the portal we provide to clients. These are required to recognise registered users.

If you want to know more about how we use cookies, you can find more information here –www.coriniumcontinuous.co.uk/privacy-and-terms/

How we use your Personal Information

To provide our website, process your request for information or your request for products or services, we may use your information in the following ways:

• to provide you with the products you have asked for
• to send you marketing materials (if you have agreed to this)
• to contact you about a request you may have made
• to process your payment
• to fulfil any contracts you have entered into with us
• to comply with our legal obligation or as otherwise as may be required by law or regulation
• to prevent and detect fraud
• to tell you about changes to our services or website

The law only allows us to use your personal information in certain limited circumstances. We have listed these below and what information they allow us to process.

1) Where you have consented to us using your personal information

When you submit information to us on our website, we will process that information in order to comply with your request for further information or sample cheques.

2) Where we need to perform the contract we have entered into with you

Examples of how we may use your information in order to comply with a contract that we have entered into with you:

• to provide the goods you have requested
• to provide the services you have requested

3) Where it is necessary for our legitimate interests

We may provide you with marketing information about our own products and services similar to those that you have purchased or enquired about (unless you tell us to stop).

4) Where we need to comply with a legal obligation

An example of how we may use your information to fulfil a legal obligation:

• Keeping records for tax purposes.

Our Marketing

We may provide you with information about products, services, special offers, and other news where we feel these may interest you. We may use your information for market research and analysis including profiling so that we can ensure that we tailor our offers to your likes and needs.

Depending on what contact information you have given to us, we may contact you by email or post. You can opt out of such marketing at any time and if you wish to do so, please email us at martin@coriniumcontinuous.co.uk.

Sharing your Personal Information

We may share your information with certain other third parties including:

• Our business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you
• Our website providers who need to see your information in order to keep our website up and running

We work with the following organisations:

• Amazon AWS – Cloud data storage services
• Microsoft 365 –Email and Microsoft Applications
• Xero – accounting software
• Rank Xerox – Postscript Printware & R.I.P

We may also disclose your personal information to third parties:

• if we sell our business in which case the personal information that we hold will be part of the transferred assets
• if we are required by law, or in order to enforce or apply our terms of use. This includes exchanging information with other organisations for the purposes of fraud protection and credit risk reduction

Our website may contain links to websites owned by other organisations.  If you follow a link to another website, such websites will have its own privacy policy.  We suggest that you check the policies of any other websites before giving them your personal information as we cannot accept responsibility for any other website.

Where we store your Personal Information

We are committed to ensuring that our suppliers have appropriate technical, administrative and physical procedures in place to ensure that your information is protected against loss or misuse. All personal information you provide to us is stored on our secure servers or on secure servers operated by a third party located in the EEA.

Retention of information

We only hold your personal information for as long as necessary for the purposes for which we collected your information.

We have a retention policy which lays down timescales for the retention of information. Customer data retention periods can be found below:

Type of Documents	Description of Document	Retention Period
Details of Orders from customers	Names and account numbers of customers of our clients.	90 days after completion of order.
Order Database	Name and contact details of all clients including emails, addresses and payment information	Seven years after last order.

Emails
If you chose to send us information via email, we cannot guarantee the security of such information until it is delivered to us.

Your rights

You have the right to access information that we hold about you. If you wish to receive a copy of the information that we hold, please contact martin@coriniumcontinuous.co.uk or write to us at the address above.

You can ask us at any time to change, amend or delete the information that we hold about you or ask us not to contact you with any further marketing information. You can also ask us to restrict the information that we process about you.

You can request that we change, amend, delete your information or restrict our processing by emailing us at martin@coriniumcontinuous.co.uk.

You have a right to ask us to stop any automated decision making. We do not intentionally carry out such activities, but if you do have any questions or concerns we would be happy to discuss them with you and you can contact us at martin@corininumcontinous.co.uk.

You have the right to request that your personal information is transferred by us to another organisation (this is called “data portability”). Please contact us at martin@coriniumcontinous.co.uk with the details of what you would like us to do and we will try our best to comply with your request. Ii may not be technically feasible, but we will work with you to try and find a solution.

Complaints

If you make a request to us under this Privacy Policy and you are unhappy with the response, you can ask for the request to be reviewed under our internal complaints procedure. Our internal complaints procedure allows your request to be reviewed by Managing Director who will do their best to try and resolve the issue.

If you have been through the internal complaints procedure and are still not happy with the result, then you have the right to complain to the Information Commissioner’s Office. They can be contacted as follows:

Website:        www.ico.org.uk

Telephone:   03031231113

We review our Privacy Policy on a frequent basis to check that it accurately reflects how we deal with your information and may amend it if necessary. You should check this page regularly to see the most up to date information.

We welcome questions, comments and requests regarding this Privacy Policy which can be sent to martin@coriniumcontinous.co.uk

Cookies

What is a Cookie?

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

Persistent cookies – these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies – these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

You can find more information about cookies at www.allaboutcookies.org and http://www.youronlinechoices.eu.

Cookies used on the Website

Strictly necessary cookies

These cookies enable services you have specifically asked for. For those types of cookies that are strictly necessary, no consent is required.
These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Performance cookies

These cookies collect anonymous information on the pages visited. By using the Website, you agree that we can place these types of cookies on your device.

These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.

Functionality cookies

These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.

These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Using browser settings to manage cookies

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer.

However, because cookies allow you to take advantage of some of the Website’s essential features, we recommend you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to add items to your Shopping Basket, proceed to Checkout, or use any of our products and services that require you to Sign in. If you leave cookies turned on, remember to sign off when you finish using a shared computer.

Cookie Categories

1. Strictly necessary cookies – these cookies enable services you have specifically asked for.
2. Performance cookies – these cookies collect anonymous information on the pages visited.
3. Functionality cookies – these cookies remember choices you make to remember your experience.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.